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Workers' problems cost firms dear

March 16, 2005

Workers spend up to one day a week trying to cope with personal problems, a survey suggests.

Problems reported range from the serious - such as bereavement - to more routine ones such as childcare.

Human resources consultancy PPC Worldwide said it estimated lost productivity from workers' problems cost UK business £15bn in 2004.

The consultancy added that UK firms needed to improve relationships at work to cut problem-related absenteeism.

Back to work

Barry Winbolt, head of clinical practice at PPC, told the BBC that taking time off to cope with personal issues was not always a good idea.

"For many people the best place is to be back at work," he said.

"We all have difficulties and need rest and recuperation, but staying at home sitting around can be counterproductive."

Mr Winbolt added that UK employers needed to do more to encourage staff to keep on working when they encounter personal problems.

"Behind the tough business façade they have to be more supportive... the one thing that can give an employer edge is improving relationships at work."

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